Commercial Management5 min read

Final Account Negotiation: How to Protect Your Position

Final account negotiations are where commercial positions are won or lost. The contractor who arrives at the table with a well-substantiated, clearly presented account will always be in a stronger position than one who has not prepared. Here is how to approach it.

The final account is the culmination of the commercial management process — the point at which all outstanding entitlement is crystallised and agreed. For many contractors, it is also the point at which months or years of inadequate commercial management become apparent. Claims that were not notified in time, variations that were not properly valued, compensation events that were never raised — all of these become harder to recover at final account stage.

The starting point for any final account negotiation is a clear, well-organised account document. This should set out every element of the contractor's claim — the contract sum, variations, compensation events, loss and expense, and any other entitlement — with supporting documentation for each item. An account that is difficult to follow or poorly substantiated invites challenge and reduction.

Understanding the employer's position is equally important. Before entering negotiations, the contractor should have a clear view of which items are likely to be agreed, which are contentious, and what the employer's likely objections will be. This allows the negotiation to be structured — leading with agreed items to build momentum, and approaching contentious items with a clear strategy.

Knowing your walk-away position is essential. Final account negotiations involve compromise, and the contractor needs to know in advance which items are non-negotiable and which have room for movement. Without this clarity, negotiations can drift — with concessions made on items that should have been held, and time wasted on items that were never going to be agreed.

Where agreement cannot be reached, the contractor needs to understand the options available — adjudication, arbitration or litigation — and the relative merits of each in the context of the specific dispute. In many cases, the prospect of adjudication is itself a negotiating tool: a well-prepared referral notice, served at the right moment, can bring a previously intransigent employer back to the table.

Key Points

  • Prepare a clear, well-organised account document with supporting evidence for every item
  • Understand the employer's likely position before entering negotiations
  • Know your walk-away position — which items are non-negotiable and which have room for movement
  • Adjudication is a legitimate option where negotiation fails — and its prospect can itself be a negotiating tool

Written by

Laura Barker

Founder, T.E.H Consultancy Limited

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